Returns & Refund Policy

Your satisfaction matters to us. Because we sell food products, returns are handled carefully to protect product safety and quality.

Eligible issues

Please contact us if you receive the wrong product, an item damaged in transit, damaged or compromised packaging, or a product with a verified quality issue.

Report within 24 hours

Notify us within 24 hours of delivery. Include your order number and clear photos or video showing the item, packaging, and issue.

Non-returnable items

Opened, used, or consumed food products cannot normally be returned unless Al-Barakah Foods confirms a quality issue. Products damaged through improper storage after delivery are not eligible.

Resolution

After reviewing your claim, we may offer a replacement, refund, or another appropriate resolution. Approved refunds are issued through the original payment method where possible, and processing time depends on the payment provider.

Contact

WhatsApp: 0371-3395402
Phone: 0371-3395402
Email: albarakah036@gmail.com